Social Services

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The focus of the Social Service Department is to coordinate existing federal, state, regional and local services, to increase community awareness of these services and to develop new programs to meet the needs of Granby residents. For more information about any of the following programs please call the office at 860-844-5351. Office hours are weekdays, 8:30 a.m. to 4 p.m.

Holiday Sponsorship Program

Collected monetary donations supply holiday meals to Granby families in need. Holiday Wish Lists for qualifying children up to age 16 are fulfilled through the program. Call our Holiday Elf at 860-844-5350 to request a list to fulfill for a Granby child this holiday season.

Granby Local Assistance Program

Granby residents facing financial hardship may access funds once in a twelve-month period. The gross household income cannot exceed 60 percent of State Median Income, unless extenuating circumstances can be documented.

Connecticut Energy Assistance Program (CEAP)

During the winter months, help is available to households to help pay for heating fuel in the form of oil, gas, or electric heat. Benefits are available to households with incomes up to sixty percent of the state median income. Processing will be delayed if necessary paperwork is missing. Call the office at 860-844-5351 to see if your household qualifies. SNAP recipients and SSI beneficiaries are categorically eligible. Liquid asset test has been eliminated.

Eversource Assistance Programs

Winter protection for income eligible households prevents shutoff between Nov. 1, 2022-May 1, 2023. NuStart Program offers forgiveness of overdue balances as on-time, monthly budget payments are made. Matching Payment Program offers monthly payments as low as $50 for qualified government benefit customers. Call Eversource at 800-286-2828 or visit

Mental Health

988 – Suicide Prevention Hotline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Granby Youth Services Bureau (YSB) Available to Granby youth and their families, free of charge, counseling is provided by professional marriage and family therapists and professional counselors to residents in need. Service is short-term focused to help stabilize crisis situations and encourage positive behavior changes. Call 860-844-5355 for a confidential intake.

Durable Medical Equipment Loaner Closet Senior Center DME

Medical equipment, such as wheelchairs, walkers, commodes, canes, and more are accepted as donation and made available to those in need of them. To donate or to request an item call the Senior Center at 860-844-5350.

Food Resources

Granby Food Pantry At 248 Salmon Brook Street. Pantry hours are Tuesday, 10:30 a.m. to Noon  and Thursday, 2 to 3:30 p.m. Before using the Granby Food Pantry, you must qualify with the Town of Granby Social Services Department. An appointment is necessary; call 860-844-5350 to schedule.

Life Church Hope 4 Life Food Pantry at 23 Griffin Road, Granby,  is open on Wednesdays from 2 to 4 p.m. to members of Life Church as well as anyone who is in need. No qualification necessary. Due to Covid safety concerns, we have a drive through service. Volunteer staff will place boxes of food in the trunk of your car. Each box weighs approximately 50 pounds. For more information, please call the church office at 860-653-3308.

Open Pantry at First Church, 219 North Granby Road. Distributes food every Friday from 3 to 4 p.m. in the parking lot at First Church on a drive through basis where volunteers place bags of food in the trunk of your car. For more information, please call the church office at 860-653-4537.

Granby Public Library mini pantry within the Municipal Complex at 15 North Granby Road. Nonperishable items may be picked up at the library during regular hours.

Waste Not Want Not Community Kitchen Free meal available as drive up to pick up service every Wednesday 3 – 6 p.m. at South Congregational Church, 242 Salmon Brook St. The meal is free, but an offering is always welcome.

Mobile FoodShare Every other Tuesday, 1:30 – 2 p.m. Call for 2022 dates. Please park behind South Congregational Church and Visiting Nurses Building only. Please remember to bring your own bags. For more locations or weather permitted cancellations visit

SNAP: CT Foodbank will continue to facilitate SNAP applications by phone. For help with SNAP call 860-856-4357. This process will take approximately 30 minutes and CT Foodbank will mail you a packet to sign and return.