Social Services

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The focus of the Social Service Department is to coordinate existing federal, state, regional and local services, to increase community awareness of these services and to develop new programs to meet the needs of Granby residents. For more information about any of the following programs please call the office at 860-844-5351. Office hours are weekdays, 8:30 a.m. to 4 p.m.

Winter season is upon us. There are steps you can take to make sure you are prepared. If you have a generator, be sure to test-run it monthly and have the appropriate fuel on hand. Service your furnace. Seal windows and doors to minimize drafts. There are programs available should you need help with energy costs.

Energy Assistance

Connecticut Energy Assistance Program (CEAP)

CEAP is designed to help offset home energy costs of Connecticut’s lower income families, specifically those households whose annual income falls at or below 60 percent of the state median income ($79,910 for a family of four in 2023). Be advised that benefit levels are lower than last year due to less allocated state funding this year. Call Granby Social Services at 860-844-5350 to schedule an intake appointment or apply on-line at:

Eversource Assistance Programs

Winter protection for income eligible households prevents shutoff between November 1, 2023 through May 1, 2024. Call Eversource at 800-286-2828 or visit

Operation Fuel

Operation Fuel ( offers emergency energy assistance for heating expenses for households who meet program guidelines with incomes at or below 100 percent of the State Median Income guidelines who are in crisis.

Granby Local Assistance Program

Granby residents facing financial hardship may access funds once in a twelve-month period. The gross household income cannot exceed 60 percent of State Median Income unless extenuating circumstances can be documented.

Resources and Services

Affordable Connectivity Plan – The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices like a laptop or tablet. Find out more by visiting

Child Welfare Resources – Tools for supporting virtual times for families and child welfare workforce tools are available through the Child Welfare Information Gateway at

Domestic Violence – If you need help or just someone to talk to, please visit or call or text (888) 774-2900. Advocates available 24/7.

Mental Health and Emergencies – If you are experiencing a true medical emergency or crisis, please call 911 or proceed to your nearest emergency room. You can also access mobile crisis services by dialing 2-1-1.

Suicide Prevention Hotline: 1-800-273-8255

When It Builds Up, Talk It Out, a campaign launched by United Way 211 and DCF, you can talk to a professional by calling 833-258-5011 or

State of Connecticut Department of Social Services For assistance with applying for benefits, such as Medicare Savings Programs, Medicaid, Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, call (860) 724-6443 x 275 for the Benefits Enrollment Center.

Senior Job Bank A nonprofit organization dedicated to helping people over the age of 50 find part-time work in the West Hartford community and surrounding towns. Jobseekers are connected with part-time job opportunities in businesses, municipalities and nonprofits as well as per diem work with individuals. Visit or call 860-521-3210.

Food Resources

Granby Food Pantry –- Located at 248 Salmon Brook Street, Granby, CT 06035

Granby Food Pantry Hours: Tuesday 10:30 AM to Noon / Thursday 2 PM– 3:30 PM

Before using the Granby Food Pantry you must qualify with the Town of Granby Social Services Department. An appointment is necessary; call 860-844-5350 to schedule.

“Waste Not Want Not Community Kitchen” Free meal available every Wednesday 3 p.m. – 5 p.m. at South Congregational Church, 242 Salmon Brook St, Granby The sit-down meal is free, but an offering is always welcome.

Mobile FoodShare 1:30 – 2 p.m. Every other Tuesday. Call for 2024 dates

Please park behind Granby Congregational Church campus and remember to bring your own bags.

For  more locations or cancellations visit

Life Church Hope 4 Life Food Pantry
Located at 23 Griffin Road, Granby. The food pantry is open on Wednesdays from 2 to 6 p.m. to members of Life Church as well as anyone who is in need. No qualification necessary. Please bring your own bags. For more information, please call the church office at 860-653-3308.

Open Cupboard Pantry at Granby Congregational Church – North Campus – 219 North Granby Road. Distributions are on Fridays between 3-4 p.m. These packs contain nutritious non-perishable food items. Please enter the church parking lot via North entrance on Stratton Road. Call the church at 860-653-4537 with any questions.

SNAP: CT Foodbank will continue to facilitate SNAP applications by phone. For help with SNAP call 860-856-4357. This process will take approximately 30 minutes and CT Foodbank will mail you a packet to sign and return.