Social Services

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The focus of the Social Service Department is to coordinate existing federal, state, regional and local services, to increase community awareness of these services and to develop new programs to meet the needs of Granby residents. For more information about any of the following programs please call the office at 860-844-5351. Office hours are weekdays, 8:30 a.m. to 4 p.m.


Granby Local Assistance Program

Granby residents facing financial hardship may access funds once in a 12-month period. The gross household income cannot exceed 60 percent of State Median Income unless extenuating circumstances can be documented.

Connecticut Energy Assistance Program (CEAP)

During the winter months, help is available to households to help pay for heating fuel in the form of oil, gas, or electric heat. Benefits are available to households with incomes up to 60 percent of the state median income. Processing will be delayed if needed paperwork is missing. Call the office at 860-844-5351 to see if your household qualifies.

Eversource Assistance Programs

Winter protection for income-eligible households prevents shutoff between Nov. 1, 2022, and May 1, 2023. NuStart Program offers forgiveness of overdue balances as on time, monthly budget payments are made. Call Eversource at 800-286-2828 or visit Eversource.com/BillHelp

Resources and Services

Child Welfare Resources: Tools for supporting virtual times for families and child welfare workforce are available through the Child Welfare Information Gateway at cwig@communications.childwelfare.gov

Domestic Violence: If you need help or just someone to talk to, please visit CTSafeConnect.org or call or text 888-774-2900. Advocates available 24/7.

Mental Health and Emergencies: If you are experiencing a true medical emergency or crisis, please call 911 or proceed to your nearest emergency room. You can also access mobile crisis services by dialing 211.

Suicide Prevention Hotline: 1-800-273- 8255

When it Builds Up, Talk it Out: Campaign launched by United Way 211 and DCF, you can talk to a professional by calling 833-258-5011 or online at talkitoutct.com

Food Resources

Granby Food Pantry at 248 Salmon Brook Street. Pantry Hours are Tuesday, 10:30 a.m. to Noon and Thursday, 2– 3:30 p.m. Before using the Granby Food Pantry, you must qualify with the Town of Granby Social Services Department. An appointment is necessary; call 860-844-5350 to schedule.

Waste Not Want Not Community Kitchen: Free meal available as drive-up to pick-up service every Wednesday, 3 – 5 p.m. at South Congregational Church, 242 Salmon Brook St. The meal is free, but an offering is always welcome.

Mobile FoodShare: Every other Tuesday, 1:30 – 2 p.m. Call for 2023 dates. Park behind South Congregational Church and Visiting Nurses Building only. Remember to bring your own bags. For more locations or weather-related cancellations visit ctfoodbank.org/get-help/connecticut-food-banks-mobile-pantry-schedule/

Life Church Hope 4 Life Food Pantry at 23 Griffin Road. The food pantry is open on Wednesdays from 2 to 6 p.m. to members of Life Church as well as anyone who is in need. No qualification necessary. Please bring your own bags. For more information, call the church office at 860-653-3308.

Open Cupboard Pantry at First Congregational Church, 219 North Granby Road. Distributions are on Fridays, 3 – 4 p.m. The packs contain nutritious non-perishable food items. Please enter the church parking lot via North entrance on Stratton Road. Call First Church at 860-653-4537 with any questions.

SNAP: CT Foodbank will continue to facilitate SNAP applications by phone. For help with SNAP call 860-856-4357. This process will take approximately 30 minutes and CT Foodbank will mail you a packet to sign and return.