Social Services

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The focus of the Social Services Department is to coordinate existing federal, state, regional and local services, to increase community awareness of these services and to develop new programs to meet the needs of Granby residents. For more information about any of the following programs, contact Director Sandy Yost at
860-844-5351. Office hours are weekdays, 8:30 a.m. to 4 p.m.

Granby Local Assistance Program

Granby residents facing financial hardship may access funds once in a 12-month period. The gross household income cannot exceed 60 percent of State Median Income unless extenuating circumstances can be documented. 

Connecticut Energy Assistance Program (CEAP):  During the winter months, assistance is available to households to help pay for heating fuel in the form of oil, gas, or electric heat. Benefits are available to households with incomes up to 60 percent of the state median income. Processing will be delayed if necessary paperwork is missing. Call the office at 860-844-5351 to see if your household qualifies. New for this heating season: SNAP recipients and SSI beneficiaries are categorically eligible; the liquid asset test has been eliminated.

Eversource Assistance Programs: Winter protection for income eligible households prevents shutoff between Nov. 1, 2021, and May 1, 2022. NuStart Program offers forgiveness of overdue balances as on time, monthly budget payments are made. Matching Payment Program offers monthly payments as low as $50 for qualified customers. Call Eversource at 800-286-2828 or visit Eversource.com/BillHelp

Resources and Services

Childcare: Additional resources and information regarding childcare can be found at the Office of Early Childhood at 800-5050-1000 or visit ct.gov/oec/site/default.asp

Child Welfare Resources: Tools for supporting virtual times for families and child welfare workforce tools are available at the Child Welfare Information Gateway: cwig@communications.childwelfare.gov

Domestic Violence: If you need help or just someone to talk to, please visit CTSafeConnect.org or call or text 888-774-2900. Advocates available 24/7.

Housing Resources and Utility Assistance Eversource: Contact our office for help with this or contact Eversource directly at 800-286-2000. 

Legal and Financial Information: Greater Hartford Legal Aid is available to answer your questions about benefits that may be available to you, as well as other legal issues. For more information visit ghla.org You can also visit Statewide Legal Services at slsct.org or call 860-541-5070.

Mental Health and Emergencies: If you are experiencing a true medical emergency or crisis, please call 911 or proceed to your nearest emergency room. You can also access mobile crisis services by dialing 211.

Suicide Prevention Hotline: 1-800-273-8255

When it Builds Up, Talk it Out: Campaign launched by United Way 211 and DCF, you can talk to a professional by calling 833-258-5011 or talkitoutct.com

Unemployment: Guidance on applying for Unemployment can be found at dol.gov or by calling 860-263-6000.

Food Resources

Granby Food Pantry:Located at 248 Salmon Brook Street. Pantry hours are Tuesday, 10:30 a.m. to Noon and Thursday, 2 to 3:30 p.m. Before using the Granby Food Pantry, you must qualify with the Town of Granby Social Services Department. An appointment is necessary; call 860-844-5350 to schedule.

Waste Not Want Not Community Kitchen: Free meal available as drive up to pick up service every Wednesday, 3–6 p.m. at South Congregational Church, 242 Salmon Brook St. The meal is free, but an offering is always welcome.

Mobile FoodShare: Oct. 5 and 19,1:30–2 p.m. Please park behind South Congregational Church and Visiting Nurses Building only. Please remember to bring your own bags. For more locations or weather cancellations visit ctfoodbank.org/get-help/connecticut-food-banks-mobile-pantry-schedule/

Life Church Hope 4 Life Food Pantry: Located at 23 Griffin Road. The food pantry is open on Wednesdays, 2–4 p.m. to members of Life Church as well as anyone who is in need. No qualification necessary. Due to COVID safety concerns, we have a drive through service. Volunteer staff will place boxes of food in the trunk of your car. Each box weighs approximately 50 pounds. For more information, please call the church office at 860-653-3308.

Weekend Snack Packs: Located at First Church, 219 North Granby Rd. Fridays, 3–4:30 p.m., (except Nov. 26 and Dec. 24). Modeled after Hands on Hartford’s Backpack Nutrition Program, each bag will contain nutritious non-perishable weekend snack packs. Please enter church parking lot via North entrance on Stratton Road and exit via North Church Road. Call First Church Granby at 860-653-4537 if you have questions.

SNAP: Foodshare will continue to facilitate SNAP applications by phone. For help with SNAP call 860-286-9999 ext. 104. This process will take approximately 30 minutes and Foodshare will mail you a packet to sign and return.